Frequently Asked Questions

We understand you might have some questions regarding CashToken, hence we have curated these FAQs and answers to help you.

The CashToken is a performance-based electronic celebratory reward commodity that rewards customers’ loyalty and patronage for meeting set objectives or shopping thresholds.

Every CashToken received gives:

  • A guaranteed instant cashback into the customers’ reward wallet, and
  • A chance to win between N5K-N100M in the weekly CashToken National Consumer Draws.

Rewarding loyalty and patronage with the chance to win life-changing cash rewards.

No, it’s not a cryptocurrency. CashToken is a cash-reward commodity received as a reward for patronising partnered businesses or platforms.

Customers receive CashTokens in three major ways:

  1. Patronise or Shop with brands that offer CashToken Rewards

  2. Pay bills, Buy Data, Airtime, or Purchase Electricity using *6700# or the CashToken Rewards App, available on iOS and Android Phones.

  3. Reward your Customers with CashTokens on *6700# or the CashToken Universal Rewards App, which is available on IOS and Android Devices

Each CashToken received is uniquely identified with a phone number, and customers receive an SMS or Email notification immediately

One CashToken costs ₦50 only.

Customers receive an SMS from the CashToken Support Team, followed by a phone call to inform and guide them in claiming wins.
  • Dial *6700#, Press 6 to set up your pin, check your Reward wallet and cash out your wins.
  • Download the CashToken Rewards App and access your Reward Wallet
  1. Spend it directly paying bills or buying utilities when you dial *6700# or on the CashToken Universal Rewards App

  2. Transfer it to your bank account via *6700# or the CashToken Rewards App under “Reward Wallet”
  • Customers receive 70% of wins as cash in their reward wallet
  • Customers get 10%  of the wins back as extra CashTokens for more chances in the draws
  • Customers receive 5% of wins back as Airtime and
  • A 15% admin charge applies to winnings

Catch the National Consumer Draw Show on TV every week:

  •  AIT – Thursdays at 7:45 PM – 8:00 PM

  •  TVC (Pure Entertainment) – Saturdays at 06:0 PM – 06:15 PM

Missed an episode? No problem.
Rewatch it on YouTube, just search for CashTokenHQ.

Reach us in these easy ways:

  • Email: csgroup@cashtoken.africa
  • 070-0000-0383
  • *Dial 6700# and select the “Help Menu”
  • Download the CashToken Rewards app to Chat Live with our Customer Support Representative

This is the minimum spend required to qualify for a CashToken reward when patronising or shopping from partner businesses.

For example:

Dial *6700*8# to check your MTN threshold balance

No worries. Please do either of the following:

  1. Email: csgroup@cashtoken.africa

  2. Dial *6700#, select the “Help Menu”, and follow the prompts

  3. Download the CashToken app to chat with our Customer Service Representative

Signup to Sell on any of our Marketplaces

Shop now on any of our Marketplaces